Solutions · 03
Less friction. More productive work.
Integration and automation that removes repetitive manual work from the operation, so employee time moves to the activities that create business value.
The business challenge
These are the conditions this solution family exists to address. Most are visible in the operation long before they are visible in the financials.
- The same data keyed into two or three systems by hand
- Processes that stall while they wait on a person to move them
- Reporting assembled manually every week or month
- Systems that do not talk to one another, so no view is complete
- Institutional process knowledge that lives with individuals
- Operating capacity that can only be increased by adding headcount
The Ledbetter approach
How the work proceeds within this family, inside the broader Ledbetter Method.
- Step 01
Map the process as performed, including the workarounds
- Step 02
Measure where time is actually consumed
- Step 03
Separate the work that requires judgment from the work that does not
- Step 04
Integrate the systems of record so data moves once and moves correctly
- Step 05
Automate the remainder and validate it against real operating conditions
What we deliver
Specific, scopeable work product. An engagement may include any combination of these.
- Workflow Assessments
- Process Mapping
- Systems Integration
- API Integration
- Workflow Automation
- Reporting Automation
- CRM / ERP Integration
- Internal Applications
- Operational Dashboards
- Employee Productivity Tools
- Data Synchronization
Technology applications
What gets designed, developed, configured or integrated — selected against the outcome, not against a vendor list.
- Workflow and process automation
- Systems and API integration
- Data synchronization between systems of record
- Internal operating platforms
- Operational dashboards and reporting automation
- CRM and ERP integrations
- Employee productivity tooling
What the engagement is designed to move.
Baselines and targets are established with the client during Discover and Identify. Ledbetter does not guarantee results, and publishes no performance claims.
Reduced manual work
Faster process completion
Better information flow between systems
Improved employee productivity
Greater operating capacity
More scalable operations
Less friction. More productive work. Greater capacity for growth.
Every engagement starts the same way: understanding the business, the customer lifecycle and the systems already in place.